Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years.

As a Ward Administrator, you’ll help ensure the smooth & safe management of our patient care on the ward.

This role is a fixed term contract until December 2022.

Cygnet Hospital Kewstoke provides an emergency admissions service for men and a pathway for women from low secure to rehabilitation including a specialist service for personality disorder.

The hospital has more than 16 acres of landscaped grounds and overlooks the Bristol Channel. This beachside location, just outside Weston-super-Mare, helps us provide a quiet, peaceful and therapeutic environment which can offer service users a broad range of therapies including CBT, Schema Therapy, EMDR & DBT.

So if you’re passionate about what you do, we want to hear from you!

Your Day-to-Day...

• You’ll be working 37.5 hours a week.
• Assisting the wards to generate & complete relevant forms following Ward Round meetings where necessary (e.g. Notice to Accounts / S17 Leave forms / Pre Leave Assessment Forms).
• Helping to ensure the wards are compliant with various clinical dashboards (e.g. advising when care plans are due for review).
• Ensuring paperwork is submitted so the patient database is kept up to date.
• Assist with the collection of required data to meet corporate requirements.
• Attending Ward Rounds, taking minutes, editing and issuing the reports.
• Maintain effective filing systems and decant service user notes in line with Medical Records policy and procedure. 
• Liaise internally regarding ward round meetings as required. 
• Liaise with external agencies, referrers, other professionals and relatives.
• Attend and take minutes at meetings as requested. 
• Record all enquiries using appropriate documentation and ensure action is taken where necessary. 
• Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.
• Ensure confidentiality and security of patient related data at all times.

You are...

• Experienced in administration in a fast-paced hospital environment
• Organised, diligent and can strictly adhere to processes & procedures
• Knowledgeable of mental health & patient confidentiality issues
• Skilled at inputting, pulling & analysing data using Microsoft Excel
• Proficient in Microsoft Word, PowerPoint, etc
• An excellent verbal & written communicator with strong interpersonal skills
• Able to swiftly solve problems & work under pressure without compromising quality 

Why Cygnet? We’ll offer you…

• Strong career progression opportunities
• Expert supervision & support
• Employee referral scheme
• Pension scheme
• “Cycle to work” scheme & employee discount saving

Please note: successful candidates will be required to undergo an enhanced DBS check.

Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to lenastreet@cygnethealth.co.uk