We are currently recruiting for a Mental Health Act and Compliance Administrator to join our team at Cygnet Alders.

Cygnet Alders Clinic is a 20 bed rehabilitation service providing assessment, treatment and rehabilitation for women with personality disorder and complex needs.

At Cygnet Alders Clinic we provide a specialist psychologically informed personality disorder pathway across three living areas; Severn, for assessment and stabilisation; Avon, where service users move as they engage and progress with their treatment pathway; and Coln, which focuses on transitioning to the community.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Mental Health Act - Your day-to-day...

• Scrutinising section papers and checking that relevant paperwork is present and correct – reporting to the MHA Administrator any areas which require amendment
• Ensuring that diaries and spreadsheets are updated with listings of hearings
• Notifying all parties concerned regarding report deadlines and dates of hearings
• Chasing up reports for all Tribunal and Managers Hearings
• Contacting Hospital Managers and arranging their attendance at Hearings
• Assist the Tribunal Clerk when required to do so, ensuring that the room is set up, paperwork available and collecting visitors from reception and to liaise with the Tribunal panel in the absence of the Clerk
• Data input of Section within the Mental health Act spreadsheet
• Covering MHA Administrator in his/her absence
• Complete Mental Health Act Audits using Corporate Template for All Wards.
• Adapt to changes in organising new protocols for Tribunals and Managers Hearing in response to COVID - 19
• Attending Meeting in the absence of the Mental Health Administrator
• Liaise with external Agencies & the Multi-disciplinary Team within the Hospital setting

Compliance - Your day-to-day...

• Provide support in monitoring submissions with Corporate and local audit processes
• Provide support with areas of improvement as identified in monthly ward KPI’s for Clinical Environments
• Provide support with the measuring compliance against the characteristics of the KLOEs
• Ensuring effective action identified in audits are followed through and delivered to rectify non/partial compliance areas
• Assist in the follow up of medicines management and compliance with standards and best practice
• Reporting and reviewing of incidents and learning lessons from adverse incidents
• Ensuring that timescales for commissioner submissions are adhered to and to the correct standard.
• Escalating quality concerns as required (CQUINS) (Ensure all monthly and quarterly submissions completed and reported to the deadlines required).
• Assist on ensuring that processes of delivering an effective service are monitored and maintained whilst initiating corrective measures where gaps are identified.
• Assist in delivering training: Induction/Mandatory refresher where applicable.

We are looking for people who have...

• Previous administration experience including report preparation, organising meetings, liaising with customers/clients
• Good knowledge of Microsoft Office including Word, Excel and PowerPoint
• Educated to GCSE level (or equivalent) with qualifications in English and Maths
• Exceptional organisational skills
• Ability to work on own initiative and to deadlines
• Experience of working in a Healthcare environment alongside medical practitioners is desirable
• Knowledge of Mental Health Act 1983 (MHA 1983) is desirable
• Knowledge of compliance and auditing systems required by regulatory bodies (CQC) is desirable

Why Cygnet? We’ll offer you…

• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Enhanced maternity
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Please note: successful candidates will be required to undergo an enhanced DBS check.

Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to lenastreet@cygnethealth.co.uk